Search Email Updates Contact Us Residents Business Visitors Government Office of the Mayor NYC.gov always open
Translate the page Printer this Page Email a Friend Newsletter Sign-Up Text Size: Sm Med Lg
Department of Consumer Affairs
             Facebook
             Twitter
             YouTube 
 
Office of Financial Empowerment
Cities for Financial Empowerment Fund
Get Adobe PDF Reader
 Adobe Acrobat Reader
(required to view PDFs)

Get Post-Storm Information

DCA Charges Nine Used Car Dealers with Deceptive Advertising and Illegal Sales Tactics
Responding to over 200 complaints, DCA charged nine dealerships in Brooklyn and Queens with violations for forcing customers to pay more than advertised prices, sign incomplete contracts, and only use financing provided by the dealership. DCA seeks more than $950,000 in consumer restitution and fines and license revocation for dealers’ licenses.
Consumers: Watch the video Tips on Buying a Used Car [English Español (Spanish)]
Used Car Dealers: Read Inspection Checklist to comply with the law

Read press release and get tips



DCA and Mayor's Office of Immigrant Affairs Release Immigrant Financial Services Study Research Brief
Study Reveals Gaps in Financial Services for Immigrant Households with Low Incomes and Identifies Opportunities for Public-Private Partnerships and Financial Institutions to Provide Financial Access
This Study is one of NYC’s first field research initiatives to look specifically at the financial needs and practices of recent immigrants in three communities: Chinese, Ecuadorian, Mexican. Among key findings:

  • 57% of Mexican, 35% of Ecuadorian, and 5% of Chinese participants in the Study sample did not have a bank account.
  • 80% of immigrant survey participants who make less than $300 a week report having savings.
  • High incidence of money transfers back to home countries represents a significant market opportunity for mainstream financial banking institutions.
The Study received generous support from Citi Community Development and The New York Community Trust.
Download Study in:
  English   Español (Spanish)   中文 (Chinese)

Read press release
Get free financial counseling
Open a direct deposit account


University of North Carolina (UNC) Study Confirms Success of $aveNYC in Encouraging Taxpayers with Low Incomes to Save

University of North Carolina (UNC) Study Confirms Success of $aveNYC in Encouraging Taxpayers with Low Incomes to Save
The UNC Center for Community Capital released "The Importance of Tax Time for Building Emergency Savings: Major Findings from $aveNYC," which concluded that taxpayers with low incomes will save money when offered an incentive, an easy enrollment process, and a safe account. A matched savings program, $aveNYC has been replicated in several cities as SaveUSA. The research supports a change in federal policy to implement tax time savings match programs for filers with low incomes.
Download Study
Read UNC press release
Learn about the SaveUSA program


Harvard University Names DCA's Office of Financial Empowerment (OFE) an Innovations in American Government Award Finalist

Harvard University Names DCA's Office of Financial Empowerment (OFE) an Innovations in American Government Award Finalist
In recognizing OFE as one of the nation’s Top 25 public sector programs, Harvard cited the Office’s work connecting New Yorkers with low incomes with financial education counseling and asset building services.
Read Harvard’s announcement
View all finalists
Learn about OFE initiatives


NYC Announces Partnership with Consumer Financial Protection Bureau (CFPB) and Cities for Financial Empowerment (CFE) Fund to Replicate Nationally DCA's Work

NYC Announces Partnership with Consumer Financial Protection Bureau (CFPB) and Cities for Financial Empowerment (CFE) Fund to Replicate Nationally DCA's Work in Consumer Protection and Financial Empowerment
Read City Hall press release
Watch the video announcement
Visit CFE Fund Web site


DCA's 10th Annual Business Education Day Informs Businesses about Live Chat, Inspection Checklists, and Other Resources to Help Them Avoid Violations

DCA's 10th Annual Business Education Day Informs Businesses about Live Chat, Inspection Checklists, and Other Resources to Help Them Avoid Violations
Go to Business Toolbox
Read 10 Things Every Business Should Know in English and Español (Spanish)   বাংলা (Bengali)   中文 (Chinese)   Kreyòl Ayisyen (Haitian Creole)   한국어 (Korean)   Русский (Russian)

Read the press release
View “Good for Customers. Great for Business.” campaign ads


U.S. Treasury Department’s Ready.Save.Grow. Initiative Makes Saving Easier than Ever

U.S. Treasury Department’s Ready.Save.Grow. Initiative Makes Saving Easier than Ever
Did you know that you can buy a savings bond for just $25 and other U.S. Treasury securities starting at $100? You can buy and manage these affordable, safe, and convenient investments either online or through payroll direct deposit.
Go to Ready.Save.Grow. Web site for more information
Learn about NYC Direct Deposit
Schedule a free financial counseling appointment at an NYC Financial Empowerment Center




Tax Day was April 15. However, you can still file your 2012 tax return for free.
Learn if you qualify to file your taxes for free
Read Tax Credit Fast Facts
Get important tax information for individuals and families affected by Hurricane Sandy


NYC Direct Deposit: The Faster, Safer, Less Expensive Payment Option for Employers and Employees

NYC Direct Deposit: The Faster, Safer, Less Expensive Payment Option for Employers and Employees
Through the NYC Direct Deposit program employers can benefit from reduced operational costs while employees get a free checking account for directly depositing their pay.
Learn more


File a Complaint
Instant License Check
Business Toolbox
Right now at DCA
Hiring a home improvement contractor? Get important information
Protect Your Money
Business Owner's Bill of Rights
Get Your ID
Attention Process Servers
Other Resources
ACCESS NYC
Affordable Housing Resource Center
Bed Bug Information
CityAdmin (DCA Tribunal Decisions)
Home Heating Oil Prices
Inform NYC
Laws of the City of New York
NYC Rules
NYS Agriculture & Markets (milk prices)
NYS Voter Info
Ready New York
U.S. Consumer Product Safety Commission (Recall Information)
   
 

  New York City employees are not allowed to ask for or accept anything of value, such as money, gifts, or tips for doing their job. To report corruption, contact the NYC Department of Investigation by visiting DOI online.  
Copyright 2013 The City of New York Contact Us | FAQs | Privacy Policy | Terms of Use | Site Map