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Department of Consumer Affairs
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Office of Financial Empowerment
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NYC’s Paid Sick Leave Law Now in Effect
NYC’s Paid Sick Leave Law Now in Effect
City Mounts Public Education and Outreach Campaign for Employers and Employees
Under the law, certain employers must give their employees sick leave, which they can use for the care and treatment of themselves or a family member. To help NYC employers and employees understand their responsibilities and rights, DCA is coordinating the City’s public education campaign, which includes ads and informational materials, as well as a series of trainings in all five boroughs.
Learn more
Download required Notice of Employee Rights in
   English  Spanish  Chinese  French-Creole (Haitian Creole)
   Italian   Korean  Russian

Read the press release


It’s Tax Time. Go Get Your Refund!
Tax Day is April 15. Go Get Your Refund!
DCA Reminds New Yorkers about City’s Free Tax Filing Options and Issues Tips When Using Paid Preparers
The City's filing options include:
   •  Free tax preparation by a certified volunteer, including       drop-off tax preparation
   •  Free online tax preparation
Ask your preparer if you can claim refundable credits like the Earned Income Tax Credit (EITC) and NYC Child Care Tax Credit (CCTC).

Learn more about tax filing options
Learn about the EITC
Learn about the NYC CCTC
Read the press release and get tips


DCA First Deputy Commissioner Alba Pico (left) and Ambassador and Consul General of Mexico Sandra Fuentes-Berain

DCA and Consulate General of Mexico in New York Launch First “Financial Counseling Window” at Consulate
New Service Addresses Need Identified in Immigrant Financial Services Study
Named Ventanilla de Asesoría Financiera in Spanish, the program offers Mexican New Yorkers who visit the Consulate free one-on-one professional financial counseling to help them achieve greater financial security, as well as access to other Consulate services. The program is delivered in partnership with Citi Community Development, Cities for Financial Empowerment (CFE) Fund, Ariva, and Qualitas of Life Foundation.
Read the press release
Read Immigrant Financial Services Study
Learn about the City’s Financial Empowerment Centers


Home Improvement Contractors are Top Complaint in 2013

DCA Joins Multiagency Announcement to Offer Tips and Resources to Protect Consumers
In 2013, DCA received more than 530 complaints about home improvement contractors and secured almost $3.45 million in restitution for consumers. Complaints included unfinished work, contractors taking payment then disappearing, and contractors illegally arranging loans to finance repairs. DCA urges homeowners to use only licensed home improvement contractors and DCA’s model contract.
Read the press release and get tips
Watch video on hiring contractors in English (with captions in Chinese, Haitian Creole, and Russian) or Español/Spanish

Get model contract and Home Improvement Consumer Guide
Get Consumer Resources, including File a complaint, Search for a DCA Licensee, 10 Things Every Consumer Should Know


Consumer Campaign

DCA Launches “Consumer Affairs Has Your Back.”
Campaign Features Ads, Videos, and Handy New Pocket Guide
Get Consumer Resources (including how to file a complaint, Search for DCA Licensee)
View campaign ads and videos
Read 10 Things Every Consumer Should Know
Read the press release


DCA Bans Metro Tow from Licensing Transactions

DCA Bans Metro Tow from Licensing Transactions
Three-Year Investigation Finds Fraud and Corruption in Towing Industry
Read the report
Read the press release


NYC Direct Deposit: The Faster, Safer, Less Expensive Payment Option for Employers and Employees

NYC Direct Deposit: The Faster, Safer, Less Expensive Payment Option for Employers and Employees
Through the NYC Direct Deposit program employers can benefit from reduced operational costs while employees get a free checking account for directly depositing their pay.
Learn more


File a Complaint
Search for a Licensee
Business Toolbox
Right now at DCA
Hiring a home improvement contractor? Get important information
Protect Your Money
Business Owner's Bill of Rights
Get Your ID
Attention Process Servers
Other Resources
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Affordable Housing Resource Center
Bed Bug Information
CityAdmin (DCA Tribunal Decisions)
Home Heating Oil Prices
Inform NYC
Laws of the City of New York
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NYS Agriculture & Markets (milk prices)
NYS Voter Info
Ready New York
U.S. Consumer Product Safety Commission (Recall Information)
   
 

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